Posted 12.01.2019 @ 10.16AM
I have a client who has 300+ email accounts, currently hosted with a standard web host, and due to various issues they are having with email delivery I have recommended to them that it's time to migrate their email accounts to a dedicated email host.
As it is 300+ email accounts, and they aren't so technically literate, plus have multiple smaller locations rather than a single head office, I think this is something that will need at least a little face-to-face time to implement with as minimal pain as possible, and as I am not in Sydney at present I need to find someone for this job (you will work directly with the client, not through me).
If this is something you do, or you know someone you would recommend, can you please let me know here, or via my site if you prefer: https://zava.design
Providing details of your experience in this area.
Posted 06.12.2018 @ 1.49PM (Edited 06.12.2018 @ 1.50PM)
Mainly because prior to this instance, over 20 years in the business (not all working for myself obviously), this is the first time this has EVER happened... plus there are some projects where the site goes live before all items are finished, and it is very difficult asking someone to pay a final invoice when there is still outstanding work to be done.
But once bitten...
For new clients now my invoicing terms will change from 50/50 to 50/30/20, with the second 30% invoice due prior to a website going live.
Posted 06.12.2018 @ 5.25AM
So I created a document detailing & providing proof of my work on the website, and my copyright ownership, and sent to their web host (which is mine too, I had recommended them to the client). After the host communicated this to them, it seems they have now decided to pay the outstanding invoice amount.
So one for the good guys... (okay, the "okay" guys...)
From their initial reply to the web host it was very obvious they had zero understanding of internationally recognised copyright laws around authorship & ownership, so this was the key thing that had them pay in the end I believe.
Side note, I took this over from a previous designer/developer that had created a pretty bad site for them, but their design work had included the logo this business is now using everywhere. And she didn't pay these guys for work they had done either, so she probably doesn't own copyright on the logo either...
Posted 05.12.2018 @ 9.54AM (Edited 06.12.2018 @ 5.20AM)
So it finally happened to me, guess I should be grateful it's the first time!
Final website delivered, they claim some work wasn't done (it was), and rather than communicating that and asking to fix they simply cut off all access to site (it had gone live) and bring in new developers (aledgedly, nothing changed).
Problem for them, my business name is all over the code, and my contract states very clearly ownership is only handed over upon payment of final invoice.
Posted 09.11.2017 @ 7.47PM
I am SO informal with this kind of thing but I've experienced both sides.
Like @DAVE I've had clients say "No. That's not enough".
I've also had clients saying "We usually only pay half of that".
I hate costing. :(
That sounds interesting. Would love to see what you do (if you're not NDA'd that is).
Posted 04.07.2017 @ 4.09PM
Hey @Dave we use Quadra Hosting. They have Aussie servers and a good redundancy plan in place.
Haven't used it for just emails but might be worth a look:
Posted 23.06.2017 @ 11.34AM (Edited 23.06.2017 @ 11.35AM)
I think most of the ideas here are great. Especially:
::Auto subscribe to threads you've posted in, ability to unsubscribe.
Maybe open it up a bit to guest writers or submissions?::
My 2c is that with all of the industry pros that use the site I see Aus Infront as a potential resource for newbies. I guess I can see the site as specific to Australian industry professionals (to use themselves or for students to get in contact with them). I don't know any other site with such direct access to real world designers. I think that could be the point of difference from all of the other design sites out there.
There are heaps of places to get design related news (although having a local bias is great) but why don't we have educational resources like 'How to set up a print ready file'; or 'How to fire a client' etc etc? I would be happy to contribute to something like that.
Re the folios, again, there are heaps of folio sites and I use them before I would check out the folios here. Often because as @Dave says people:
::simply adding their folio and then never contributing to the site again::
Why not combine profile and folio into one section?
Hope that helps
Posted 24.04.2017 @ 3.41PM
Wow, @Dave and @Dan agreeing. That would be enough to convince me.
I agree, dev isn't something you can just learn and enjoy. It would be like me buying a pencil and notepad, doing a course on drawing and thinking I'll be an illustrator.
If you are an analytical person who can work out how another person problem solves, then integrate that into your method, go for it. Otherwise you'll probably end up on cookie cutter, process driven projects that won't stimulate your creative side.
Posted 03.04.2017 @ 3.45PM
@dave - much better.
If the client wants it to 'pop' with a bit of 'wow factor' - then you could always change the font to @jamesb 's warehaus/rave font...
@trex - love you work as always. When I grow up, I want to design like you.