Posted 18.04.2013 @ 2.07PM (Edited 18.04.2013 @ 2.37PM)
Thanks for your input guys! All very good suggestions. Regarding vector art etc, I usually list my preferred file extensions/formats because clients aren't likely to know what a vector file is. Or if they have an EPS file, they think it's useless because they can't open it and don't bother sending it to me.
I have a full-time job as a designer for a university, but occasionally (like, once or twice a year) do some freelance stuff on the side. Until now I've just given them the best price estimate I could, and have either gotten lucky that most have had minimal changes, or ripped myself off by doing more changes than I quoted for. I'll revise my phrasing and post it here when I'm done for others to use.
Posted 18.04.2013 @ 12.09PM
I'm trying to figure out a clear way to outline to my clients what kinds of 'additional changes' will be charged for. I think everyone will know what I'm referring to - when a client asks for a million changes to a job because they haven't got their content sorted out. I have noticed that some companies/contracts say "text changes will be charged at $X per hour, or part thereof; other changes at $X per hour [higher rate]". This sounds good, but 'text changes' can be anything from fixing a phone number to adding pages of text, which can affect the flow of the entire document. I have also seen wording such as "changes that are outside the scope of the original brief and quote", but what if the client isn't very specific about what they want you to do to begin with (as many clients and non-designers are)?
For example, the client asks you to lay out a book and they say/think they have all the text and graphics ready, but then they send you a 16kb logo from their website, and blame you for any delays/extra charges associated with getting a higher quality file. I was thinking of saying something like 'this quote is provided on the condition that your content (images, text etc) is print ready' - but I don't know if that's the right terminology or if many clients will know what that means.
Posted 15.02.2013 @ 10.34AM
The exploitation of unpaid interns has been in the news a bit lately. By the sounds of it, it is even illegal in some cases.
Posted 14.02.2013 @ 3.22PM
Thanks guys! I have just sent off a stern but polite email to the unhappy person, outlining those points.
I've only just found this forum board today, and after a quick look around at the quality of other people's work and with no graphic design qualifications myself, I was expecting to be shot down and told that what I'd done was a silly idea, but I've seen the exact opposite. I think I'm going to like it here :)