Law client with current site I built for them they're happy with, they have now partnered and have another area of law that will now be their main focus, so they will have two "sections" of the site for each area of law, each will contain roughly the same sections as is on the current single area of law site.
They have requested a landing page where a user has to choose which one to click through to.
I have suggested that all users should land on the "main" site which would be the new law area, with a very clear option for the fewer users to click through to the other law area section, to keep "clicks" to a minimum for as many users as possible.
Their latest reply: "It is really important for us to have a homepage where the user can choose..."
Part of me wants to clarify to them that it's important to focus on what the user wants/prefers (ie. less clicks), rather than their own personal preferences...
...but also thinking it's probably time to just go with what they want, even if it's not the best option from a usability perspective.
I agree with you. Having said that, I'm not privy to discussions you've had or what the area's of law they cover are. Maybe they are clients being clients. Maybe they want to grow the smaller section and have some new clients in mind so want them to see that the new area has as much focus as their established old area?
Anyway, if your satisfied that you've made it clear from the ux perspective and they aren't listening, I'd let it go. If it impacts their conversions they'll be back to get it changed with more $$.
We went through this with DragonBill, having the business and sports club verticals. Had the landing page with a choose your version option. It was shit, so we went with a click from the business version site to get to the sports club version.
Yeah it's kind of what I was thinking too, guess at times you just want to bounce it off someone else first.
Charging them well since they want it "urgently" too, wouldn't have minded if they said no as so busy, but they said yes so some extra hours but being well paid for it helps (especially with the up and down of being a freelance - though also one of the reasons I'm aiming to move away from being one...).
There's a bit of contract stuff around for seniors, but mostly via contacts.
Though I'm actually moving COMPLETELY away, doing a Masters in Sustainability and Climate Policy, and want to get out of digital altogether, and offline as much as possible eventually! Will be a couple of years though, part-time as I still need to earn an income...